Saturday, June 13, 2009

Attitude & Perception

This is a real story happened between the customer of General Motors and its customer-care executive.A complaint was received by the Pontiac Division of General Motors: This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of ice cream for dessert after dinner each night. But the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem. You see, every time I buy a vanilla ice cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds: "What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?" The Pontiac President was understandably skeptical about the letter, but sent an engineer to check it out anyway. The latter was surprised to be greeted by a successful, obviously well educated man in a fine neighborhood. He had arranged to meet the man just after dinnertime, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn't start. The engineer returned for three more nights.
The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start. Now the engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem. And toward this end he began to take notes: he jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc. In a short time, he had a clue: the man took less time to buy vanilla than any other flavor. Why? The answer was in the layout of the store. Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor. Now, the question for the engineer was why the car wouldn't start when it took less time. Once time became problem - not the vanilla ice cream, the engineer quickly came up with the answer: "Vapor lock". It was happening every night; but the extra time taken to get the other flavors allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still to hot for the vapor lock to dissipate. Remember: Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution with a cool thinking.Don't just say its "IMPOSSIBLE" without putting a sincere effort... Observe the word "IMPOSSIBLE" carefully... You can see "I'MPOSSIBLE"... What really matter is your attitude and your perception"Don't cry when the sun is gone, because the tears won't let you see the stars.".

Tuesday, June 9, 2009

its for you my friend......

A story tells that two friends
were walkingthrough the desertDuring some point of theJourney they had anArgument, and one friendSlapped the other oneIn the face.The one who got slappedwas hurt, but withoutsaying anything,wrote in the sand: TODAY MY BEST FRIENDSLAPPED ME IN THE FACE . They kept on walkinguntil they found an oasis,where they decidedto take a bath.The one who had beenslapped got stuck in themire and started drowning,but the friend saved him.After he recovered fromthe near drowning,he wrote on a stone: TODAY MY BEST FRIENDSAVED MY LIFE. The friend who had slappedand saved his best friendasked him, "After I hurt you,you wrote in the sand and now,you write on a stone, why?"The other friend replied"When someone hurts uswe should write it downin sand where winds offorgiveness can erase it away.But, when someone doessomething good for us,we must engrave it in stonewhere no windcan ever erase it." LEARN TO WRITEYOUR HURTS INTHE SAND AND TOCARVE YOURBENEFITS IN STONE!!!They say it takes aminute to find a specialperson, an hour toappreciate them, a dayto love them, but thenan entire lifeto forget them. .Take the time to live! Do not value the THINGSyou have in your life. But valueWHO you have in your life! " Happiness is not something you find, it's something you create…"
'Life Is Too Short To Waste Time Hating Anyone'